Hotline: +49 34901 / 5970 - 0 |E-Mail:


Terms & Conditions

WAGNER TUNING Gmbh & Co. KG General conditions of sale and required information

Owner: Carsten Wagner
Mittelbreite 11 - 13
D-06861 Dessau - Roßlau OT Rodleben
Tel. +49 (0)34901 / 5970 - 0
Fax: +49 (0)34901 / 5970 - 25


Sales tax identification number: DE240940493

Carsten Wagner is party to all transactions concluded by the customer via with us.

§ 1 General
The following terms and conditions and information is written in German language. On request, they can phone at above-mentioned Phone number and email address are required in digital or written form. They are also sent to the customer once payment is received.
Our address for service may be taken in particular of the bill and imprint, as well as these Terms.
For all our deliveries from contracts for our services www.wagner-tuning.degelten the following terms and conditions. Terms and conditions of the Purchaser shall apply only insofar as we have expressly agreed to them. The statutory provisions apply, unless otherwise agreed.
Except as provided in these rules and conditions for consumers and business are included, the following applies:
A consumer is any natural person who enters into a legal transaction for a purpose which can be attributed neither commercial nor their independent vocational activity. Entrepreneur is any natural or legal person or unincorporated society in concluding a legal transaction in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of contract
1 Formation of the contract
The contract on www.wagner-tuning.defindet place as follows:

(a) Legally
In legal terms, provide the products shown is prompting the customer to submit a binding offer to the The customer is accordingly by submitting his order, a binding offer. He then receives immediately, within 24 hours, a message by email from, is in what state whether accept the contract offer. In case of acceptance, the message contains a summary of the content of the contract, the Terms and Conditions of and, where payment is agreed, payment instructions. There then came a contract formed. In case of rejection, no contract. It is concluded no contract if not confirm the acceptance of your offer via email within 24 hours.

(b) Technical
In technical terms, a contract is concluded as follows:

First step:
The customer clicks on the pages of Description "Add to Cart" button. There the contract and the final price plus shipping costs will be displayed. Here he may choose (button) if he "continue shopping", ie to the shop or go back "Checkout" and further process the order and send it wants. He can change the number of goods to be ordered or single or remove all items and then "Update" button. Then the changed conditions are displayed.
Here, customers can already choose which country (the list is exhaustive, and shipping costs are shown in the calculation) and which payment is desired.

Second step:
Here, the customer decides whether he wants to register and set up a personal account, or whether he would like to order without any registration. With the personal customer contact information for future orders in the account are stored, without registering the data will be used only for the respective order. Then you should enter your address details. Here you will also explain whether you agree with our Terms and Privacy Policy or the storage of the data. You can also decide if you want to (unsubscribe at any time) to receive the newsletter. Registration takes place in the double-opt-in procedure.

Third step:
Here is the abstract appears. You have the possibility to make the appointment with or changes ("order to pay it") or simply type. You will then receive an email to the address you specify in which we explain whether we accept your offer of contract or not.

2 After the purchase; Storage of contract
The contract will be filed by Immediately upon receipt of the declaration of acceptance by email of all important customer for the purchase of data and a summary of the services ordered, the Conditions and the conditions and the information contained herein and -soweit prepayment receives actual agreed a payment request with bank details. The bill goes to the customer separately. asks print all information and well kept, the bill for at least two years (entrepreneur: ten years). Access to Contract Data The customer is not possible beyond. We will send the contract data on customer's requirement like again via email.

§ 3 Right of withdrawal

You can without giving reasons in writing (eg letter, fax, email) or your contract within 14 days - if the goods before the deadline - by returning the goods revoked. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient [with recurring deliveries of similar goods not before receipt of the first partial delivery] and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to:
Carsten Wagner
Mittelbreite 11 - 13
D-06861 Dessau - Roßlau OT Rodleben
Fax: +49 (0)34901 / 5970 - 025

consequences of revocation
In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or partially, or only return them in deteriorated condition give us the performance received and benefits (eg benefits), you have to pay us compensation. For the deterioration you must pay compensation only to the extent the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the returned does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation [or thing], for us with their reception.

The European Commission provides a platform for online dispute resolution (OS) ready. You can find the platform:

-End Of cancellation

Exclusion of right of withdrawal:
The right does not apply to contracts for the supply of goods made ​​to the consumer's specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed.

§ 4 Return costs when exercising the right of withdrawal
If the customer has a right of withdrawal, so be on the right of withdrawal, the regular costs of the return upon him, if the price of the products does not exceed an amount of 40 euros or if, at a higher price the thing the customer payment or partial payment at the time has not yet provided the revocation, unless the delivered goods do not correspond to the order. In all other cases, the seller bears the cost of return.

§ 5 Prices
The prices include VAT. +. Returns.

§ 6 Retention of title
We reserve title to the goods until full payment of the purchase price.

§ 7 delivery time, shipping costs, delivery area, delivery risk
Shipping is, unless expressly stated otherwise in the listing description, within 1-3 days. Unless payment is agreed, the period begins with receipt of payment.
The countries we deliver to, please see the page "Shipping Terms". There are also the costs are specified. The costs are shown also in step 1 of the shopping cart together with the other amounts.
The list of the countries we serve is final. Orders from other countries will not be accepted.
As far as the line-up includes the delivery to Switzerland: Delivery in Switzerland can bring import VAT and duties with it, to be borne by the customer.
If the buyer and he buys the goods for the force exerted by his commercial or independent professional activity exercised, the shipping risk passes to the buyer as soon as we deliver the goods to the carrier. In all other cases, we will bear the shipping risk until delivery to the buyer or his authorized recipient for legal reasons.
The company Wagner Tuning GmbH & Co KG reserves the right to commission a different shipping partner for customer order as required. The shipping costs remain unaffected.

§ 8 Notice and provisions for warranty terms
1 The warranty of the supplier depends on §§ 434 ff. BGB. The warranty rights include the right to remedy (repair or supply a new thing), withdrawal, reduction and compensation as well as compensation for futile expenses. For entrepreneurs the right to choose between the different forms of remedy is excluded.
2nd Note and control for consumers
The warranty period for defects in new goods is two years, beginning with the delivery of the goods.
For used products a warranty period of 1 year, beginning with the transfer applies. In the cases of §§ 438 I Nr. 2, 634a I no. 2 BGB the legal statute of limitations applies.
3 Note and regulation for operators as end-users
For entrepreneurs than retail is the warranty period for new goods is one year, beginning with the transfer. For used goods, the warranty is excluded. In the cases of §§ 438 I Nr. 2, 634a I no. 2 BGB the legal statute of limitations applies.
4 Notwithstanding the provisions to paragraph 1 to 3 shall apply in relation to the right to make a claim for damages, the following.:
This right applies without limitation for damages to life, body and health caused by a negligent or intentional breach of duty of the seller, its legal representatives or its vicarious agents or for damages for which liability under the Product Liability Act is. The user will be liable for any other damages, if the damages are caused by gross negligence or willful breach of duty by the user or it may employ legal representatives or vicarious agents. In malice of the seller, there is no limitation of liability.

§ 9 Notes on handling batteries / BatterieG
We are obliged to point out that we are obliged to take back batteries containing hazardous substances and battery after use or consumption by the applicable law on the collection and disposal of used batteries and accumulators (BattG). We come to this obligation. For the cost of the return of batteries but we can not get to where they constitute no warranty claim or exercise the right of withdrawal the reason for the return. You can change the batteries after use in the sump of outlets throw in your immediate vicinity or give free of charge in municipal collection.
Batteries that contain hazardous substances are labeled. It is attached to them by a crossed-out wheeled bin.
In the immediate vicinity of the symbol is the chemical name of the pollutant. "Cd" stands for cadmium, "Pb" for lead, "Hg" for mercury "Li" Lithium, "Ni" for nickel, "Mh" for metal and "Zi" for zinc.
We ask you to protect the environment no batteries in municipal waste.

§ 10 Notice to the Electrical and Electronic
Unless you purchase electrical equipment as an end user, you are obliged to dispose of them properly. The disposal in the household garbage is prohibited because the substances therein are to be recycled, some also are toxic. You can leave the equipment purchased from us after use free of charge at your local community waste collection and disposal.
You recognize waste for the purposes of the WEEE to the symbol of the crossed out wheeled bin.

§ 11 Final Provisions
The contract language is German. The law of the Federal Republic of Germany. For consumers only, this choice of law if the protection is not revoked by mandatory provisions of the laws of the State in which the consumer has his habitual residence.

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